Mood:
irritated
I went to Best Buy in Macon, GA (the only one in Central GA, so it was about 25 minutes away, over Hwy 75, from 55 to 70 mph, at the high cost of gas) to get rid of my Reward Zone coupons.
Well, it was a ghost town as usual (no help). I was looking for a DVD, which of course, there was all these other ones, but not the one I wanted! No one to ask for help (as the girl there had 3 people waiting to ask her). When I finally got to ask, they only had it on their website.
I ended up buying 2 CDs to get rid of the $20 in coupons. Well, after waiting for a woman writing a check (USE A FRICKIN' CHECK CARD!), the computer wouldn't accept the $5 coupon, so I paid $5.88!
I went over to Target, they had the DVD for $3 less.
Went home to do the survey, and stated that there was no/poor service (being honest). So, their "Customer Experience Manager" gave me the usual B.S. about how they had "scheduling problems" that day and everything, and asked me how could he make me a happy customer or whatever. I said I wanted a gift certificate.
Days later (today), her replied saying I should join their Reward Zone program, and there will be a sale for RZ customers. This is now FREE, so everyone gets the same thing, and it's better than him giving me a gift card.
I replied back that I will tell everyone about this "courtesy". Mr Big Shot asks me what he can do, and I get this? Typical cheap ass bastards who know there will always be others that will go there and don't care. I didn't care all the times I went to look around, but I didn't say anything (especially since they never got back in the sale item shown).
